The first step in choosing the best boarding facility for your pet
is to tour the facilities. You should do this twice.
Drop in, unannounced, on a weekend when they are busy. Stop in
again, on a
weekday. If they refuse to give you a tour or tell you to come
back later, be concerned.
Poochies & Mutts give tours anytime we are open.
When
you pick up your pet, go with the kennel assistant to see how they have
taken care of your pet. If they will not let you in the kennel
area, be concerned.
At Poochies & Mutts you may go to your pet’s room anytime.
The
tour should be complete. You should be shown the entire facility
from the laundry room to the area where the dogs relieve themselves.
All rooms at Poochies & Mutts are open to the Public.
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questions, lots of questions. The health and welfare of your
pet should be their main concern. The answers should reflect
your pet's needs, not yours. The facility should be clean
and it should smell clean - even the bathroom areas - both human
and animal. The facility should be constructed of materials
that can be disinfected, not wood, dry wall, wall paper,
fabric or other porous materials. The floor plan should be
such that the building can be easily be cleaned. Ask to
see where your pet will go to the bathroom. Inspect
it. Does
this area smell? |
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"When
it comes to cleanliness and health, the facility should not be
constructed of wood, drywall, wallpaper, fabric or other
porous materials. Also, remember that gravel, ground, or
concrete can't be disinfected either. They too become contaminated
hazards. At Poochies & Mutts our entire facility is
protected by XYPEX.
No other kennel in Green Bay has this level of sanitation
protection built right in. Come and see why we are an
award winning facility." |
How
many times per day is your pet taken out to go to the bathroom? How
much time do they get to spend in the bathroom area? How many other
dogs use this area? How do they clean and disinfect this area? What
do they disinfect this area with? Is the area were your pet
will sleep large enough that if they had an accident they could
avoid it and still have a place to sleep? Is there a drain in their
room in case they have an accident? Is there a bed? Is it
raised off the ground? Is it comfortable? Can it be disinfected? Is
there a water dish? Can it be tipped over? Where does the water go
when it is tipped over? Who will fill it? When will they fill it?
How will they know? How do they know what to feed your pet?
How much? When? What about medications? Are there scheduled
play times? Are you able to see your pet during play times
live on the Internet?
Finally,
when taking a tour, try to be courteous and patient. Calmly
tolerate delays. The personnel’s first concern should be the
pets under their care, then their existing customers and lastly,
you. After all, when you become their customer isn't that the
way you want them to treat you and your pet?
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